Frequently Asked Questions

Collapsible content

What currencies can I pay in?

Our online store takes payment in USD but we can also offer subscriptions in the following currencies:

  • GBP
  • USD

Will I receive a certificate once I've completed the course?

Yes. All trainees successfully passing these programs are awarded completion certificates which you can download the PDF version.

When can I start my course after I have signed up?

Your account activation will take 1-2 business days. You will receive an email with login details for your online training library.

Can I add or remove courses in my library?

Absolutely, you have complete control over adding or removing courses any time you want.

How can I cancel my subscription?

You can stop your subscription anytime you want by logging into your account and click “cancel subscription”.

Once the cancellation is completed, you will receive a confirmation email.

Is there any downloadable material in the course?

Upon training completion, a certificate is available to download/print. The videos or content of the courses cannot be downloaded.

What does interactive mean?

  • The course made of 3D animations and graphics utilized among full-motion videos, Q&A and test.
  • A "pre" and "post" test is included in each of our courses. You also be able to track your progress and view your pre or post test results.

Is tax included in the pricing?

You only have to pay for tax if you are based in the UK.

What is a subscription plan?

  • It means once subscribed, recurring auto payments will be set up and it will charge you periodically. The subscription automatically renews every month until cancelled.
  • If you want to complete the courses within a month and stop there then right after signing up, please login your account and click "cancel subscription" so that we can set up your training runs in 1 month with no further recurring payments.
  • Subscription plan is a perfect choice for individuals and small companies.

What is corporate plan?

  • This is a one-time payment for the access to the course. It is available in three different lengths: 3 months / 6 months / 12 months
  • Each member of your team that needs training gets their own log in and set of courses in their training library to complete.
  • Payment can be made via bank transfer or credit/debit card.
  • It is geared toward larger organizations.

Can I request for a free trial?

Absolutely. We can arrange a 3 day - free trial access to any of our modules so you can review the design of the training and see if it's suitable to your needs.

Please request for a free trial at:

Which languages are available?

All of the courses are in English, we do have several courses in Spanish and Chinese.

If you are from a non-English speaking country and would want the course subtitled in your native language, we can provide you with a translation solution. Please contact us for more details at:

How long will it take to complete the training?

  • You can find out the length of the courses in each course's description.
  • It’s up to you how much time you want to spend for the training. You can stop and start the courses anytime and it won’t let you proceed until you fully understand the concept in each lesson so you can take your time and set your own pace.

Which device can I use to watch the videos?

All online courses can be done in any computer where you have decent internet speed.

Do the content of different plan options remain the same?

Yes, the contents are the same. The only difference is the length of time it allows you to access the training.

Who can sign up for Plastics Training Online training programs using this website?

We welcome anyone from anywhere in the world using this website. However, it’s not available for US citizen at the moment.

Cheer up! if you are from the US, please contact our US based team for more assistance at: